Our brand was created with a simple but powerful purpose: to support people around the world who struggle with mental health challenges. We believe that no one should feel alone in what they’re going through, and that even small reminders can make a meaningful difference.

Through minimal yet deeply thoughtful messages and symbols, our clothing is designed to speak without shouting. Each piece carries intention serving as a quiet form of encouragement, understanding, and connection for those who wear it and those who see it. What may look simple on the surface holds a deeper meaning beneath.

More than just clothing, this brand represents awareness, empathy, and hope. We aim to create pieces that not only look good, but also make people feel seen, understood, and supported—one message, one symbol, and one person at a time.

M.H.M. SHIPPING, RETURNS & REFUND POLICY

Thank you for shopping with M.H.M. By placing an order, you agree to the policies below.

SHIPPING

Standard Shipping: $8.95 (7-9 business days)

Please allow 10–14 business days (FOR FREE SHIPPING) for processing and shipping.

For M.H.M., business days are Monday–Thursday only.

Friday, Saturday, and Sunday are not included in the 10–14 business day timeframe.

Tracking will be sent once your order is prepared for shipment. Please allow up to 24–72 hours for carrier updates to appear.

Carrier delays, weather delays, holidays, and packages marked delivered are outside of our direct control.

Customers are responsible for entering a complete and correct shipping address at checkout.

ALL SALES ARE FINAL

All purchases are final sale unless your order arrives:

• Damaged
• Defective
• Incorrect
• Missing an item

We do not issue refunds or exchanges for:

• Change of mind
• Incorrect size or fit
• Color preference
• Failure to review product details or size charts
• Carrier delays
• Packages confirmed as delivered
• Worn, washed, altered, or damaged items

ORDER ISSUES

If your order arrives damaged, defective, incorrect, or incomplete, contact M.H.M. within 7 calendar days of delivery.

Please provide:

• Order number
• Description of the issue
• Clear photos or videos
• Photo of packaging/shipping label when applicable

Approved issues may receive a replacement, store credit, or refund, depending on the situation and availability.

RETURNS & REFUNDS

Do not return an item without approval.

Approved returns must be unworn, unwashed, unaltered, and in original condition.

Approved refunds are returned to the original payment method within 5–10 business days. Original shipping fees are generally non-refundable.

CANCELLATIONS

Orders begin processing shortly after purchase. Once an order has entered processing or shipping, cancellation is not guaranteed.

Please review your size, color, address, and order details before submitting your purchase.

CHARGEBACKS

Please contact M.H.M. before filing a chargeback or payment dispute so we have the opportunity to resolve your concern.

If a dispute is filed, M.H.M. may provide the payment provider with relevant order records, including:

• Order confirmation
• Customer communications
• Shipping policy
• Refund policy
• Tracking information
• Delivery confirmation
• Proof of fulfillment

Orders that are still within the disclosed 10–14 business day shipping timeframe are still within our stated fulfillment period.

Fraudulent or inaccurate chargebacks may be formally disputed.

POLICY AGREEMENT

By placing an order with M.H.M., you confirm that you have reviewed and accepted our:

• Shipping timeframe
• Final sale terms
• Return and refund policy
• Product and sizing information

Thank you for supporting M.H.M.